ProducepakHelp
Pak-Bot, the Producepak A.I. assistant

Producepak help

Help for every Producepak screen: inventory, packing, quality, traceability, orders, logistics and shipping. Pick a menu above or search.

Other help

Use the menu above to find help for your current screen.

Official Producepak support site: user manual, fresh produce business management processes, hardware and app integration and more. Find troubleshooting for devices, label designer, instructions to connect with other apps, and hardware.

Create Producepak support ticket

Producepak Support

Official Producepak support site, help desk, user manual, docs, troubleshooting.

Producepak support help inventory

Producepak Inventory support

Official support for Producepak, the fresh produce management software for growers, packers, shippers and distributors. Find answers, troubleshoot problems and contact the Producepak support team about inventory, traceability, quality control, packing, picking, logistics and shipping.

NEW INVENTORY
MANAGING PACKING INVENTORY
BATCH PACKING
PLANNING
TRUCK UNLOADING
STOCK-TAKE
CONTAINERS



Producepak support help desk docs manual

Support for buying and selling fresh produce

Learn how to buy and sell fresh produce using Producepak inventory sales and purchasing modules.

Purchases
Orders
Invoices
Logistics
Shop
Finance
Order import
Chai-Trace & Delivery confirmation

Producepak support help desk docs manual

Support setting up your Producepak solution

A guide to essential settings in the Producepak app.

Hardware, devices, and apps
Pak-Bot Fresh Produce A.I. chatbot
Chat
Labels & documents designer
Admin
Alerts
Company
Site & warehouse
Parts
Employee
Manufacturing practices
Price




Still need help?

Answer these questions in your request:

  1. Which screen or report
  2. What's the problem
  3. What you expect to see / happen
  4. Always use examples such as Inventory number, Invoice number, Customer name etc, and send an example report or screenshot directly to your consultant

In the app, tap Profile › Contact support, contact your solution consultant, or email websupport@producepak.com.

Create support ticket