ProducepakHelp

Labels and documents: setup

Updated

Labels & documents

Design your own labels and documents such as BOL, invoice, grower payments, delivery document, receipts, orders, purchases etc. Or ask your consultant to design your documents.

Need help printing or setting printers or hardware? The most common problem is that you didn't change your print drivers and need to swap it to Landscape OR Portrait depending on your requirements. We cant do this for you, you need to do this. We do not support printers or any hardware.

CHAIN TRACE
Print a barcode on BOL/Invoice/labels for delivery confirmation / customer feedback / proof of shipment / quality etc.

PRINT LABELS USING GTIN AND DETAILS FROM YOUR CUSTOMER

  1. Ask your consultant to confirm you have a compatible label
  2. From Settings > Part > More Details > "Price"

* Select Show Details value "GTIN"
* Select the customer Company
* Optionally select Part category of the Parts you pack for this customer
* Optionally select a Part category
* Tap Search

In the grid at the bottom of the page enter the GTIN for each Part you pack for this customer. TAP THE SAVE BUTTON to save your data.

WHEN PACKING A BATCH / INVENTORY: To make the system use your customers Barcode details, select "Bill To Company" OR "Pack for company" (from the edit Batch or Create Inventory screens).

Design new documents

Send your consultant your design specification and they can add new labels or documents.

Mastronardi labels

These fields should be set to ensure your Mastronardi labels print correctly:

SUPPLIER COMPANY:
User defined fields:

* SuspensionID
* Grower code
* Certifying: if a certifying body is required on case labels
* Environment
* OrginLang: alternative origin statement, eg "Produit de USA"


Still need help?

Answer these questions in your request:

  1. Which screen or report
  2. What's the problem
  3. What you expect to see / happen
  4. Always use examples such as Inventory number, Invoice number, Customer name etc, and send an example report or screenshot directly to your consultant

In the app, tap Profile › Contact support, contact your solution consultant, or email websupport@producepak.com.

Create support ticket